Alaska Airlines Cancellation Policy: Everything You Need to Know

Travel plans can turn unexpectedly, and understanding an airline’s cancellation policy can spare you unnecessary stress and fees. If you’re traveling with Alaska Airlines, knowing more about their cancellation policy allows you to make more informed choices. This guide serves to explain in detail the intricacies of Alaska Airlines cancellation policy — whether you’re seeking a refund, eCredit, or are interested in cancellation fees.

Understanding Alaska Airlines Cancellation Policy


Alaska Airlines allows varying degrees of flexibility, depending on the ticket types customers choose from. The airline’s cancellation policy varies according to fare type, time of booking and destination. Below are the key details:

1. 24-Hour Risk-Free Cancellation


Alaska Airlines has the best 24-hour risk-free cancellation policy.

  • The cancellation has to occur within 24 hours of booking.

  • The flight had to have been purchased no less than 24 hours prior to departure.

  • A refund will be processed back to the original payment form.


2. Main Cabin and First-Class Tickets


Alaska Airlines provides complimentary cancellations and changes for Main Cabin and First-Class tickets:

  • Passengers can cancel their tickets anytime prior to departure.

  • No cancellation fees apply.

  • You’ll be getting a credit certificate for future travel rather than a cash refund.


3. Refundable Tickets


Refundable fares offer the most flexibility:

  • If you have a refundable ticket, you can cancel at any point before departure.

  • You will be issued a full refund back to the original method of payment.

  • You can also cancel your flight via customer service or online.


4. Saver Fares (Non-Refundable)


Saver fares are Alaska Airlines’ most restrictive ticket type:

  • Saver fares, however, cannot be canceled or changed once the 24-hour risk-free period has passed.

  • The value of the ticket is forfeited if you don’t make your flight.

  • If your flight gets canceled by the airline, you may be entitled to a refund or rebooking.


5. Award Ticket Cancellation (Mileage Plan Members)


If you booked your flight with Alaska Airlines Mileage Plan miles, cancelling your award ticket is simple:

  • Mulitple award tickets can be canceled online without | Brian Kelly| The Points Guy.

  • Keep in mind, Miles will be redeposited into your account.

  • There may be other policies that apply if a partner airline is involved.


No-Show Policy


Alaska Airlines has a draconian no-show policy:

  • You lose the entire ticket value if you do not cancel before train departure.

  • Always cancel in advance to avoid the fee and receive a credit toward future travel.)


How to Cancel an Alaska Airlines Flight


If so, canceling your Alaska Airlines flight is easy and you have a few ways to do it:

Online Cancellation



  1. Visit AlaskaAir. Go to http://www.xfinity.com and sign in to your account.

  2. Go to “Manage Reservations”

  3. Choose the flight you want to cancel.

  4. Click on “Cancel Flight” and proceed as instructed.

  5. You’ll receive a refund or an eCredit for future travel if eligible.


Cancel via Mobile App



  1. Launch the Alaska Airlines mobile app.

  2. Log in and select My Trips.

  3. Select the flight you would like to cancel.

  4. Follow the instructions to finish the cancellation process.


Cancel by Calling Customer Service


If you need help, you can reach Alaska Airlines customer service at 1-800-252-7522.

Alaska Airlines Flight Disruptions & Involuntary Cancellations


If Alaska Airlines cancels or makes a significant change to your flight, you are entitled to:

  • A complete refund, no matter what fare type.

  • Rebooking on the next available flight free of charge.

  • Compensation in some instances, like long delays or cancellations that the airline caused.

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